Privacy Statement

It is NWNetcom's policy to respect and protect the privacy of our customers and the users of www.nwnetcom.net (hereinafter, the "Site"). Through this Internet Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.

Placing Orders and Information Collection

NWNetcom may collect information from the users of the Site at several different points on the Site. For example, we may collect and/or request information when a user:

  1. Places an Order
  2. Registers on the www.nwnetcom.net Site
  3. Requests notification of an order status
  4. Participates in an online survey
  5. Submits an E-mail

In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used to contact the user.

Gathering and Sharing of Information, Links to External and Co-Branded Websites

We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing,fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.

Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from ours. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name along with the NWNetcom name and logo. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this privacy statement applies solely to information collected by NWNetcom on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.

Consent

By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the user consents to the collection and use of this information by NWNetcom as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement at any time by updating these postings. By using this Site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page to determine the then current policies applicable to users of the Site.

Surveys & Contests

From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.

Security Information

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that Information is protected both online and off-line.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also protect user- information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

If you have any questions about the security at our Site, you can send an e-mail to security@nwnetcom.net.

Cookies

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants, including NWNetcom. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user which enables us to track and personalize the Site to enhance your experience. For instance, by setting a cookie on our Site, we can provide you with storage of items in your shopping cart between visits. However, if a user rejects the cookie, they may still use our Site although we will be unable to provide our users with the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at security@nwnetcom.net